Erick joined us at UX New Zealand 2019. Find out more here: http://www.uxnewzealand.com/speakers/erick-mohr/

Agile development, design sprints, squads, prototyping and customer experience are no longer jargons exclusive to start-ups or design consultancies. Larger organisations are already adopting these practices, and more importantly, we are starting to see design rise to C-suite levels. Job titles such as “Head of Customer Experience” or “Chief Customer Officer” are becoming increasingly …