Viv joined us at UX New Zealand 2019. Find out more here: http://www.uxnewzealand.com/speakers/viv-baartman/

It seems we’ve diluted the original UX/HCD intent from the 1990’s and the market is awash with an oversupply of ‘X’s’. Teams find it confusing and even understanding the terminology has become far too complicated. We’re not as pragmatic as we should be.

In this talk Viv will be running through the X’s, framing a position and also introducing when we should have the UX/CX debate and when …