The metrics that matter: Measuring and communicating success across teams, stakeholders, and leaders

Platform engineering and IDPs are critical drivers of efficiency and innovation, but how can organizations measure their success and communicate value to different stakeholders? Developers focus on seamless workflows, platform teams prioritize adoption and efficiency, engineering leaders look at productivity and delivery speed, while executives seek ROI and business outcomes. This talk introduces a multi-layered approach using frameworks such as DORA, SPACE, Flow, and ITIL, along with key metrics like VCR, IAR, and DTR, to assess impact, track progress, and avoid misleading conclusions. Attendees will gain practical strategies for aligning stakeholders, measuring success, and showcasing IDP value, transforming the platform from a hidden enabler to a recognized business accelerator. Learn more: https://platformcon.com/sessions/the-metrics-that-matter-measuring-and-communicating-success-across-teams-stakeholders-and-leaders