Lessons from £2bn of tech spend: Unlocking value from the route to live

This session begins with an introduction to ClearRoute and key findings from the State of the Route to Live Report 2025, released at PlatformCon. Sarndeep Nijjar presents the role of Quality Cloud Engineering (QCE) in today’s tech landscape, followed by Gavin Monroe’s insights into how QCE has been successfully applied at Commonwealth Bank of Australia—including challenges faced, interventions made, and lessons learned. The talk concludes with a look at the future: the rise of route to live AI agents and what happens when they go rogue.