Innovating at Scale: Lessons from Pegasystems' OpenSearch Journey

Innovating at Scale: Lessons from Pegasystems’ OpenSearch Journey - Amanda Katona, NetApp Instaclustr & Satya Mishra, Pegasystems Speakers: Satya Mishra, Amanda Katona How do you scale infrastructure to meet the demands of massive workloads while keeping operations efficient and innovation front and center? Join us as we share the story behind our transition to a multi-tenant OpenSearch solution and how it revolutionized our approach to operational complexity. Learn how we consolidated dynamic workloads into Internet-scale nodes, streamlined processes, and significantly reduced infrastructure costs, all while delivering consistent uptime and meeting enterprise-grade requirements. We’ll also explore how outsourcing operational responsibilities with managed services unlocked 60,000+ hours annually, allowing our teams to focus on customer-facing features and innovation. This session will not only offer a deep technical look at our OpenSearch implementation but also provide actionable insights for technologists looking to scale OpenSearch in multi-cloud environments. Tune in as we reflect on the technical and operational decisions that cleared the path for a more efficient, resilient, and innovation-driven future.