Websites, web applications, mobile applications, tablet applications, Apple watch, Android Wear, Apple Carplay / Android Car, Alexa, Google Home, Bixby, Amazon Marketplace, Smart Fridges, chatbots, Instagram digital commerce, Facebook pages… There are many ways for customers and users to interact with your organization. The number of of customer touch-points (systems of engagement) is growing rapidly every day. How do we architect systems of integrations and platforms to enable the …