This talk was presented at Failover Conf on April 21, 2020.

Every disaster is a concatenation of smaller failures. How can we design software and processes to accept that we live in an imperfect world? Explore the concepts of resiliency, harm reduction, over-engineering, and planning for failure with real examples.

Risk Reduction is trying to make sure bad things happen as rarely as possible. It’s anti-lock brakes and vaccinations and irons that turn off by themselves and all sorts of …